Frequently Asked Questions

Here are some frequently asked questions about travel insurance for Mexico. if your question is not answered below, please feel free to contact us.

Q: How do I get a policy
A: Simply click on the Quote Page and you will be able to select from a wide assortment of travel insurance plans. You then click on the travel insurance product and you will be connected with our insurance supplier's online quote page where you then enter your age, citizenship, travel dates and any other relevant travel information. A quote with several different travel insurance plan and premium alternatives will appear. You simply click on the plan you want and purchase the insurance plan with a credit card. The insurance supplier will then email or in some cased post you a policy. You can also apply offline by printing and then faxing or mailing us the application.

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Q: How do I pay?
A: When you purchase online via our Quote Page, you will get an online quote and after completing the application, you will be able to pay with your credit card via the secure and encrypted server supplied by the insurance supplier.

Q: What do I do if I have to claim?
A: make sure you take your insurance confirmation that you receive online on your trip. Also please print the travel insurance card via the link supplied by the insurance supplier after purchase. In the event of a claim, contact the insurance supplier immediately or as soon as reasonably possible to coordinate and pre-certify the claim. This is especially critical for evacuation claims - that type of travel insurance claim has to be coordinated and approved by the insurance carrier. Please click HERE for claims contacts for our various travel insurance suppliers.

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