Insurance Claims Information for Travel Insurance Mexico.com

In the event of a travel insurance claim, please contact the insurance provider as soon as possible. Please find below the claims numbers for the travel insurance suppliers that we utilize. It is vital that you contact the travel insurance supplier noted below and provide your policy identification. Failure to contact them promptly mail mean denial or restriction of the claim.

International Medical Group
2960 North Meridian Street
Indianapolis, IN 46208-4715 United States of America
Telephone: 1.317.655.4500 or 1.800.628.4664
Fax: 1.317.655.4505
Email: insurance@imglobal.com

Click HERE for more information about IMG and their underwriters. Or click here for Spanish version.

The Travel Underwriters
Group of Companies

Three West Centre
11th Floor - 6081 No. 3 Road
Richmond, British Columbia
Canada V6Y 2B2
TEL: (604) 276-9900
FAX: (604) 276-9409
TOLL-FREE: 1-800-663-5389

• from Canada and the US, toll-free: 1-800-663-0399
• global, toll-free: 800-663-00399
  To use this 11-digit number, dial the international access code of the country you are calling from followed by our global toll-free number.
• worldwide, collect: 604-278-4108
  To speak with a Canadian operator who will place your call directly to us, dial the Canada Direct access code of the country you are travelling in and give the operator our phone number.

Emergency service
Open 24 hours a day
In case of hospitalisation or other urgent matters
Call +45 33 15 33 00
assist@ihi.com

Travel Guard Claims Page